Results are most dynamic! When results are
examined they will expose many hidden elements
that caused their manifestation and become an
historic footprint of a process. When properly
managed and analyzed, results can be the catalyst
to formulate new processes and systems so that
outcomes are greatly improved. The purpose
of this matrix is to establish a blueprint for
gathering, measuring, and analyzing results so
that appropriate rewarding or modification of the
actions that caused them can take place.